Hospitality Management

What is Hospitality Management?

Hospitality Management involves overseeing and coordinating various operations within the hospitality industry, including restaurants, event planning, and tourism. It focuses on delivering exceptional guest experiences, managing staff, and ensuring smooth daily operations. Professionals in this field excel in both hospitality service and business aspects, including finance, marketing, and strategic planning. You’ll learn primary skills at ECC, which include:

• Guest Services: Managing front-line services to ensure guests have a positive experience, including addressing customer inquiries.
• Operations Management: Overseeing the daily operations of hospitality establishments to maintain efficiency and quality.
• Staff Supervision: Recruiting, training, and managing staff to provide excellent service and maintain high standards.
• Financial Management: Handling budgeting, financial planning, and cost control to ensure profitability.

What Will I Study for a Degree in Hospitality Management?

In the Associate of Applied Science in Hospitality Management program, you will explore key areas like cooking and baking fundamentals. The program also covers business communications and restaurant service operations. Before completing the program, you will also acquire practical experience through a hospitality management internship.

Key components of our program include:

• Hands-On Experience: Participate in operating our restaurant to gain practical skills in customer service, tableside service, beverage service, and diverse styles.
• Quantity Food Purchasing: Learn the principles of purchasing, receiving, and storing food to ensure efficient operations and high-quality service.
• Hospitality Supervision: Develop leadership and supervisory skills tailored to managing hospitality teams and enhancing guest experiences.

For more details on the curriculum, Please refer to the ECC Catalog.

What Careers are Involved with Hospitality Management?

Career pathways in Hospitality Management encompass diverse careers focused on providing exceptional service and managing operations in the hospitality industry. This field includes roles in restaurants, hotels, event planning, and more. Professionals in this area ensure guest satisfaction, oversee daily operations, and manage staff. Careers in hospitality management often require strong interpersonal skills, leadership abilities, and an understanding of business operations. With a degree in Hospitality Management, you can pursue a variety of careers, including but not limited to:

• Restaurant Manager: Manages daily restaurant operations, including staff supervision, inventory control, customer service, and ensuring compliance with health and safety regulations.
• Food and Beverage Manager: Oversees dining operations in hotels or restaurants, including menu planning, staff management, and ensuring service quality and food safety compliance.
• Hotel Manager: Oversees hotel operations, including guest services, housekeeping, and financial management, ensuring high service standards and profitability.
• Event Planner: Coordinates and manages events such as weddings, conferences, and corporate meetings, handling everything from venue selection to catering and logistics.

Explore your culinary innovations with ECC’s pastry, culinary arts, and restaurant management certificates to meet your workplace and career advancement goals. You’ll learn technical and hospitality skills in the classroom as they create products in our state-of-the-art kitchen labs.